Refund Policy

Full refund within 30 days, for any reason.

Last updated: May 16, 2026.

Our policy

If you’re not satisfied with your report for any reason, email support@adacity.ai within 30 days of purchase and we’ll issue a full refund.

Refunds typically appear back on your card within five to ten business days, depending on your bank.

This refund policy is part of our Terms of Service, which also covers EU consumer rights and the right of withdrawal.

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